The Clean Energy Council’s product testing program relies on feedback from our installers and solar businesses on issues they are experiencing with products in the field.

If you have concerns about the quality of a product that you have used or inspected recently, please complete the below form.

Product Type

InverterPV ModuleBattery

First Name

Last Name

Your Phone Number

Your Email

Street Address

City

Post Code

State

Installation Details

Installer (If Known)

Supplier (If Known)

Date of Installation

Installation Street Address

Installation City

Installation Post Code

Installation State

System Components

Product Brand/Manufacturer

Product Model Number

Nature of issue

If you have photos of the products, label and serial number, please send them to compliance@cleanenergycouncil.org.au

Number Of Products Involved

Please note: To investigate your complaint, the CEC may need to disclose your details and provided evidence to the Approved Listing Holder. Do you consent to the CEC contacting the Approved Listing Holder on your behalf?

YesNo

Contact Information